Thank you for using RevizPro! If you have questions, technical issues or suggestions for improvement, we're here to help.
Contact us
- Support email: support@revizpro.app
- Privacy email: privacy@revizpro.app
To help us assist you faster
When contacting us, please include if possible:
- Your device model (iPhone / iPad)
- Your iOS / iPadOS version
- The RevizPro app version (visible in Settings > About)
- A short description of the problem or your question
- Screenshots if the issue is visual
Frequently asked questions
How do I cancel my subscription?
RevizPro subscriptions are managed by Apple. To cancel:
- Open the Settings app on your iPhone/iPad
- Tap your name at the top of the screen
- Tap Subscriptions
- Select RevizPro and choose Cancel Subscription
I can't find my purchase / subscription
Make sure you're signed in with the same Apple ID used for the purchase. If the issue persists, contact us with your proof of purchase.
How do I switch profiles?
RevizPro supports up to 5 profiles per device. To switch profiles:
- Go to the Settings tab in the app
- Tap Switch Profile
- Select the desired profile or create a new one
Is my data synced between devices?
Yes, if you use iCloud, your profiles and progress automatically sync between your iPhone and iPad. Make sure iCloud is enabled in your device settings.
How do I create my own flashcards?
In the Cards tab, tap the + button to create a new card set. You can add columns (questions, answers, hints...) and entries. Cards can be used in Training Mode or Game Mode.
How do I export my cards to PDF?
Open a card set, then tap the share button (square with upward arrow). Choose Export to PDF. You can then print or save the PDF. Note: handwritten answers are not read back by the application.
The app isn't working properly
Try the following steps:
- Completely close the app and reopen it
- Restart your device
- Check that you have the latest version of the app
- Check that your iOS/iPadOS is up to date
If the issue persists, contact us with details of the error.
How does the progression system work?
RevizPro uses a gamification system to maintain motivation:
- XP: Earn experience points for each correct answer
- Levels: Progress from level 1 to level 30
- Streaks: Maintain your streak by practicing every day
- Achievements: Unlock achievements by reaching objectives
Response time
We do our best to respond within 48 business hours, especially for blocking issues related to subscriptions or content access.
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